Privacy Policy
Spiderbug AI LLC ("Spiderbug AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and mailing address when you fill out forms on our website or contact us directly.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This is often collected through cookies and similar tracking technologies.
- Information Provided Through Contact Forms or During Consultations: Details you provide when you submit inquiries through our website contact forms or during discussions about your web development or AI digital transformation needs. This might include information about your business, your project requirements, and your goals.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and other tracking technologies, such as your Browse activity on our site and potentially across other websites.
How We Collect Information
We collect information in the following ways:
- Directly from you: When you voluntarily provide information to us, such as when you fill out a contact form, subscribe to our newsletter, or request a consultation.
- Automatically: When you browse our website, we automatically collect certain information about your device and Browse activity through cookies and other tracking technologies.
- From other sources: We may occasionally receive information about you from publicly available sources or third-party service providers (e.g., marketing platforms), but we will handle this information in accordance with this policy.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide and improve our services: To understand your needs and deliver the web development and AI digital transformation services you request.
- To communicate with you: To respond to your inquiries, provide updates about your projects, and send you important information related to our services.
- For marketing and promotional purposes: To send you newsletters, marketing emails, and information about our services and promotions that we think may be of interest to you (you can opt-out of these communications at any time).
- To personalize your experience: To tailor the content and information you see on our website based on your interests.
- To analyze website usage: To understand how visitors use our website and to improve its functionality and content.
- To comply with legal obligations: To respond to legal requests or comply with applicable laws and regulations.
Sharing Your Information
We may share your personal information with the following types of entities:
- Service providers: Third-party companies that provide services on our behalf, such as website hosting, email marketing platforms, analytics providers, and payment processors. These providers are contractually obligated to protect your information.
- Business partners: In some cases, we may partner with other companies to offer joint services or promotions. We will only share your information with these partners with your consent or as necessary to provide the services.
- Legal authorities: We may disclose your information to law enforcement agencies, government bodies, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include: using secure servers, implementing encryption, and limiting access to your information to authorized personnel. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information (subject to certain exceptions).
- Opt-out of marketing communications: You can unsubscribe from our marketing emails by following the instructions in the emails you receive.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect information about your Browse activity. Cookies are small text files that are stored on your device. We use cookies to remember your preferences, analyze website traffic, and personalize content. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete the information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
7700 Windrose Ave.
Plano, TX 75024, USA